RESERVATION POLICY

 

CHECK-IN:

15:00 HRS

 

CHECK-OUT

12:00 hrs  

 

Cancellation policy

 

1 night penalty in case of cancellation

2 nights penalty in case of cancellation

between 30 and 8 nights before arrival.

100% penalty in case of cancellation less than 7 nights before arrival.

100% penalty in case of NOW SHOW and EARLY DEPARTURE

 

DEPOSIT:

 

100% REQUIRED FOR PREPAID TO ENSURE THE STAY.  

Rate based on double occupancy, extra persons and children are listed and added to the total, the reservations manager will review your application before issuing confirmation.  

 

BOOKING IS CONSIDERED A FINAL CHARGE OR TO MAKE THE DEPOSIT, THE HOTEL issued a confirmation number which shall SAVE AND MENTION AT THE TIME OF REGISTRATION IN THE HOTEL.  

 

If you have any questions before sending your booking details, please send a direct message to: reservations@hiphoteltulum.com  

 

Discount Quintanaroenses:

 

Requirement necessary to present official identification as a resident of the state of Quintana Roo at the time of check in, otherwise the normal rate applied.

 

PROMOTIONS: RESIDENT OF QUINTANA ROO:  

 

TERMS:

Discount rate applied on current issues

Applies only to new reservations

Subject to availability

Just prior reservation

Indispensable that the holder of the reservation will stay and present official identification (IFE) residing in the State of Quintana Roo.

Does not apply to  food and beverage

Discount does not apply to extra persons or supplements

NOT COMBINABLE WITH OTHER PROMOTIONS.

INVALID IN GROUP RESERVATIONS.

Rate not available for travel agencies.    

 

TRAVEL PERIOD APRIL 3 DECEMBER 2016-22

Subject to availability  

WAY TO PAY Prepayment 100%  

 

CANCELLATIONS

 

Cancellation Policies

 

1 night penalty in case of cancellation

2 nights penalty in case of cancellation between 30 and 8 nights before arrival.

100% penalty in case of cancellation less than 7 nights before arrival.

100% penalty in case of NOW SHOW and EARLY DEPARTURE CHANGES

Subject to availability at the travel period.  

 

ADDED VALUES

 

Cabins Tulum steps from the beach

Terrace or balcony

Private bathroom

Parking lot

Wi Fi in public areas